We'll dive into the data about how and how much clinical skill is related to patient experience.
What do patients want from their dental experience that they're not getting?
Learn from trusted experts in the DSO and FQHC space to help you build skills and frameworks to successfully communicate what matters most about your clinical skill.
We're excited to bring together some of the leading minds when it comes to understanding the patient perception of clinical skill! There will be time for Q&A after the session!
The webinar will be recorded, so even if you can't join live, make sure to register so you can receive the recording after the session!
We'll dive into the data about how and how much clinical skill is related to patient experience.
What do patients want from their dental experience that they're not getting?
Learn from trusted experts in the DSO and FQHC space to help you build skills and frameworks to successfully communicate what matters most about your clinical skill.
Carolyn Brown, DDS, MEd, is the CSO and co-founder of DifferentKind. She is a health-care change agent, employing operational, analytic, and deep industry knowledge as key components in a consulting practice spanning more than 10 years. Dr. Brown is a veteran subject matter expert in teledentistry, value-based care, medical-dental integration, dental benefits, dental diagnostic coding, health workforce, and health-care transformation. She brings her analytic focus from her corporate and academic backgrounds.
With 30 years of practicing what he preaches, Dr. Barry Bartusiak has created a multi-million-dollar dental practice in Washington, Pennsylvania, on only 28 hours of work per week, 180 days a year.He’s a dental nerd with more than 2,500 hours of continuing education, he’s presented more than 560 seminars, and is a frequent radio and TV expert on the business of dental practice.
Brooke Crouch is a registered dental hygienist with over fourteen years of clinical experience, both in private practice and public health. She has provided mobile dentistry in both a school-based and nursing home setting and understands the many challenges faced in accessing oral health care. Brooke is proud to serve as the Professional Education Specialist for Elevate Oral Care. She is also a dry mouth advocate as a Sjogren’s sufferer herself. Brooke believes innovation and prevention are necessary for increasing access to equitable care and improving oral health for all.
Erin Norris is the Head of Growth and Customer Success at DifferentKind. She has 30 years of dental experience in various roles, from chairside roles to helping clinics bring in new technology. She is passionate about improving patient experience and spending time with her dogs.