image of patient consultation (for a dental office)

Employee Experience Intelligence for Dental Teams

Build workplaces grounded in trust, communication, and support — and turn that into better retention, better performance, and better patient experience.
See Employee Experience in ActionLearn About Most Trusted Dentists Certification

Dental Teams Don’t Burn Out From Dentistry. They Burn Out From the Experience Around It.

Turnover. Exhaustion. Communication breakdowns.
Every DSO leader sees the same pattern:

  • Teams feel stretched and unsupported
  • Providers struggle with inconsistent expectations
  • Front desk feels the brunt of patient frustration
  • Culture varies dramatically by location
  • Leaders are coaching without visibility

And it all becomes a business problem:

  • Talent churn
  • Rising labor costs
  • Declines in patient experience
  • Operational inconsistency across the network

The truth is simple:
👉 You can’t improve retention or performance if you can’t measure what your teams are actually experiencing.

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image of patient consultation (for a dental office)

A Clearer Way to Understand and Improve Trust Across Your Organization

DifferentKind Employee Experience gives leaders a measurable, operationally useful view of:
▸ How teams experience communication
▸ Where expectations are unclear
▸ Whether commitments are followed through
▸ Levels of psychological safety and support
▸ Trust, alignment, and cultural performance
Built exclusively for dental organizations, it’s the only employee experience system designed to directly link team trust to patient trust.

The Three Building Blocks of Trust Framework

Competence

• Are expectations clear and consistently followed through on?
• Can team members rely on one another to deliver quality work, even under pressure?
• Do leaders and teammates show up prepared, accountable, and consistent day to day?

Problem Solving

• When something goes wrong, does the team work together to fix it rather than assign blame?
• Do team members feel safe raising concerns or pointing out problems?
• Are problems resolved in ways that prevent them from happening again?

Care for Others

• Do team members feel heard, valued, and treated with respect?
• Is psychological safety present across roles, tenure, and locations?
• Do leaders demonstrate genuine care for the wellbeing and growth of their teams?
Why DSOs Measure Employee Experience with Differentkind

Not a Culture Project — A Business Performance System

Reduce Turnover

Identify early risk signals, understand root causes, and support leaders before issues escalate.

Improve Performance

Teams with higher trust deliver better patient communication, stronger case acceptance, and more consistent care.

Support Multi-Location Leaders

Give regional managers clear, objective indicators — not just anecdotes.

Improve Patient Experience

PX and EX trends correlate. Trusted teams deliver trusted care.

Strengthen Recruiting

Use real experience data and certification to stand out in the talent market.

Align Your Team

Close the trust gap between your leadership team and your front line staff.

A Simple Workflow That Fits the Realities of Dental People Ops

image of a dental treatment in progress

1. Monthly Trust Snapshot

Teams answer 5–7 frictionless, anonymous questions (takes <90 seconds). You get a real-time pulse on trust and morale.
image of a dental treatment in progress

2. Leader Insights Dashboard

See clear trends across:
▸ Locations
▸ Departments
▸ Roles
▸ Providers
▸ Tenure groups
▸ Pay ranges
close-up of a state-of-the-art dental chair

3. Targeted Actions

Use built-in playbooks, scripts, and coaching resources to:
▸ Improve communication
▸ Strengthen leadership skills
▸ Resolve cross-team friction
▸ Build psychological safety
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4. Earn The "Most Trusted Dentists" Certification

Verify your progress and use the certification to attract and retain talent.
[interface] image of employee interacting with hr software (for a hr tech)

Prove You’re One of the Most Trusted Places to Work in Dentistry

Your employee experience data automatically powers our national certification:

60-day path

Lightweight

Based on real employee experience

No applications or essays

Badge, certificate, and social launch kit

Learn About Certification

Transforming Trust in Dental Organizations

“What stands out to me about Most Trusted Dentists is that it isn’t about slogans or surveys. It’s about giving groups a real, repeatable way to measure trust at the practice level and use that insight to support teams before problems escalate.”

customer giving a testimonial for an ai biotech company [headshot]
Dr. Cory Scheer, Founder, TrustCentric
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Experience DifferentKind

Ready to Build a More Trusted, High-Performing Organization?

If your teams feel stretched or disconnected — or if you simply want to build a workplace rooted in trust — DifferentKind gives you the measurement and tools to make that possible.

See A Live Employee Experience Demo